Everything to launch and run your casino

Casino Platform

Production software that runs live casinos today, with games, payments, CRM and back office in one platform.

• 26,337 games in the catalogue from 229 game providers, via SoftGaming, BlueOcean, Slotegrator, Zenith and more
• 9+ payment providers, fiat and crypto, plus an internal crypto module
• 29 languages and locales
• Promotions, loyalty, segments, CMS, affiliates and reporting modules
• Anti-fraud built into the bonus and loyalty engine
• 327 separate access permissions, so each employee sees only what their job needs
• Any licence: operate under the included Anjouan licence, or another licence at your request

Platform Rental

The same platform with a low one-time setup fee and no IP transfer. You pay a revenue share on GGR that falls as you grow.

• Domain under the Anjouan licence
• Game provider and cashier configuration
• Affiliate system, anti-fraud, payments and CMS
• Platform configuration and website design
• CRM and segments, player management, game management
• Bonus and loyalty engine
• Hosting and DDoS protection, technical support and maintenance
• Onboarding and training
• Every game provider in every country included, with no per-provider revenue share

Source Code / Platform Development

Buy the platform for a fixed price. It becomes yours: source code is transferred after 12 months, with no revenue share.

• Platform, design, CMS, localisation, payments, licence and companies set up
• One year of customisation included in the setup
• Intensive development for 8 months from go-live: running, customising and integrating
• No revenue share and no monthly minimum fee
• No platform fee after 12 months and no exit fee

Software Development

Custom development and integrations on top of the platform, adapted to your brand, markets and payment stack.

• Up to 15 custom integrations included in the setup
• Bring your own PSPs: connect the payment providers you already work with
• 2 to 3 weeks per integration, depending on how quickly the third party cooperates
• Android native app and app maintenance as add-ons
• BI and analytics seats

Customer Support

Responsive, brand-aligned 24/7 player support across live chat, email, tickets and phone, with payments coordination, quality assurance and reporting.

• Account and login assistance
• Deposit and withdrawal inquiries
• Bonus and promotion questions
• Gameplay and technical troubleshooting
• Complaints and account inquiries
• Responsible gaming escalation
• Failed or missing payment investigation and pending withdrawal follow-up
• Quality scorecards, SLA tracking and recurring performance reports

KYC / Retention / VIP Management

Structured verification workflows, priority care for high-value players and engagement that reconnects inactive players.

• Document collection, initial review and missing-document follow-up
• Verification-status communication and case documentation
• Escalation of exceptions and higher-risk cases
• Priority routing and personalized communication for VIP players
• Service-recovery workflows and VIP satisfaction monitoring
• Churn-risk follow-up and inactive-player reactivation
• Operator-approved outbound email, chat and phone campaigns

Final verification, restriction and compliance decisions remain subject to the operator’s policies and assigned compliance authority.

Compliance

Provided through our partners. We connect vetted compliance partners and can organise this stage for you.

• Licensing route and company setup arranged with partners
• Introduction to vetted compliance partners
• Coordination of the compliance stage as part of your launch

BetSup does not present compliance as its own licence or service.