Launch and operate your online casino with one partner
Platform, operations, player support, compliance through our partners and traffic. One accountable team from launch to ongoing operations.
Meet us inRome at SiGMA World
Italy
02-05 Nov 2026
Trusted by iGaming brands
From platform to players, in one cycle
Take the whole cycle or only the part you need today.
Platform
A production casino platform that runs live casinos today. Rent it or own the source code.
Operations
Player, game and payment management, CRM, bonus and loyalty running day to day.
Support
24/7 multilingual player support with KYC, VIP care and retention.
Traffic
Affiliate system and traffic acquisition through our partner network.
Results for real operators
Case study
MYBC Casino: faster and always on
Licensed online crypto casino and sportsbook serving a global player base. mybc.game
The problem
- No 24/7 live chat coverage
- A time-consuming manual KYC process
- Limited language support
What we did
Round-the-clock multilingual support for account, bonus, deposit, withdrawal and identity-verification requests in every region. The team is trained on MYBC's platform, KYC tools and escalation procedures, handling routine cases and routing compliance-specific issues to internal teams.
Results
- 65%faster average first response time via live chat
- 95%of KYC verifications completed within 15 minutes
- 24/7support across all regions and time zones
Why BetSup
One partner, full cycle
Platform, operations, support, compliance and traffic can work through one structure instead of disconnected vendors.
Built specifically for iGaming
Workflows designed around player accounts, bonuses, deposits, withdrawals, KYC, responsible gaming, retention and VIP relationships.
Adapted to your brand
We follow your tone of voice, policies, systems, escalation paths and communication standards.
Coverage that can scale
Expand operating hours, channels, languages, markets or responsibilities as requirements change.
- 5+Years in iGaming operations
- 100,000+Player interactions handled monthly
- 100+Markets supported
What clients say
“Partnering with BetSup has strengthened our player support operations at every level. Their team quickly adapted to our workflows, providing reliable 24/7 customer support, efficient KYC processing, and consistent operational assistance. Their flexibility and ability to scale alongside our business have made them a valuable extension of our team.”
Transparent pricing
Clear monthly prices for player support. Platform pricing is tailored to your project.
Platform rental
On request
Low setup fee and a share of GGR. The platform stays ours
Source code
On request
One fixed price. The platform becomes yours
Player support
€5,000
a month for 4,000 tickets, KYC included
From first call to live operations
Consultation / Requirements
Compliance & Licensing
Platform Setup
Payments / KYC
Customer Support & Retention
Traffic / Affiliate Acquisition
Launch & Ongoing Operations